The Avenue Veterinary Clinic

WELCOME

Welcome to the Avenue Veterinary Clinic website.

We are an RCVS Accredited* Small Animal Practice, proudly caring for pets and people in Kettering and the surrounding villages for over 75 years; and increasingly taking Orthopaedic referrals from much further afield.

Our practice is the oldest in Kettering and retains all core values of a traditional Veterinary practice.

We have a very dedicated and professional team of vets, nurses and receptionists working together to provide the highest standard of treatment and care for you and your pet. We love our work and treat your pets as we would our own, with utmost respect, compassion and care.

Our modern facilities and medical equipment facilitate a high standard of veterinary care, and our on-site laboratory and digital x-ray equipment enables us to give you results in the quickest possible time. We have access to MRI, in-house Laser Therapy and C-PET Therapy. We offer comfortable separate cat and dog wards and our surgical procedures are carried out in our bright and spacious operating theatre. We have plenty of on-site car parking too!

We are apart of the Northlands Group which has a 24hr emergency service in Kettering where our friendly, experienced vets and nurses are available to help and advise throughout the night and at weekends.

We are committed to providing professional and compassionate care.

Our website gives you all the information you need about our practice, but please feel free to pop in and meet us. We will happily give you a tour of the practice and introduce you to the team. New registrations are always welcome.

We look forward to meeting you.

*The Avenue Veterinary Clinic is an RCVS Accredited Practice under the RCVS Voluntary Practice Standards Scheme, which quality assures practices and their facilities.

IN-HOUSE SERVICES

Nurse Clinics

Each local Caring Vets Practice is made up of highly trained and highly passionate nurses. We encourage our nurses to further their knowldege in areas that are of interest to them. You can benefit from their training through nurse clinics such as nutrition, behaviour, weight management, flea & worm prevention and even bereavement counselling. Please feel free to call and ask to speak with one of our nursing team.

Puppy Classes

We run Puppy Socialisation Classes in our sister practices, based either in Corby, Kettering or at our Animal Medical Centre in Northampton. These classes are run by our qualified nurses, who have a vast range of knowledge, experience and qualifications to help you give your puppy the best start in life. The Puppy Socialisation Classes are available discounted to those who take out 3 sessions as a group. Please contact your practice for more details and to check availability.

Out of Hours

Many Caring Vets Practices subscribe to a specialist emergency out of hours care provider. Please check with your local Practice to understand what you will need to do in the case of an emergency when the Practice is closed for the evening or weekend.

For additional information on the out of hours service provided please click the link below:

www.key-vets.co.uk

Laser Surgery

Laser Therapy is the use of specific wavelengths of light to create therapeutic effects; including improved healing time, pain reduction, increased circulation and decreased swelling. It can help with Osteoarthritis, muscle strains, fractures, hip & elbow dysplasia, spinal pain - to name just a few. If you think this could benefit your pet, speak to your Caring Vets practice.

Orthopaedics

Orthopaedics is a rapidly growing specialism. There are numerous varied options available to suit the needs of you and your pet; from treating the more simple fractures, to the more complex and degenerative diseases. We are able to offer referral within our group to The Avenue Vet Clinic in Kettering; this reduces your travelling time and costs, speeds up referral time, aswell as follow up appointments being able to be carried out at your chosen caring vets practice. Due to shared computer systems, The Avenue will also have direct access to your pets clinical record and any laboratory or radiography already carried out.

MRI Scans

Whilst all Caring Vets Practices have digital x-ray facilities MRI goes one step further in allowing a surgeon to make more informed decisions on the way forward with treatment. As MRI is a specialised service, your vet will advise if your pet would benefit from MRI.

EZIPAY

We appreciate that it can be difficult at times to cover the cost of emergency veterinary treatment. For cases where such assistance is needed we can offer flexible payment plans that help take care of unexpected veterinary bills.

There is strict eligibility criteria for this service. Please always speak to any member of staff before you commence treatment if you are going to need help financially. We will always provide an estimate for any treatment if you request it.

Health Care Reminders

In order to keep your pet in the best health it is important to keep on top of their preventative healthcare.

We offer a reminder service to enable you to do this. We can send a reminder by text or email, we simply require you to provide us with up to date contact details.

Doing this also ensures you will be first to know about any any discounts and offers on the treatments required.

Insurance

Pet Insurance

There is an old adage that “you never miss insurance until you need it,” and this is especially appropriate with your pets.

We have the NHS and do not appreciate the costs involved in our medical care. We attend the Drs, or the Hospital, have investigations, get treatments and then head home. The most you spend may be just the prescription fee.

Unfortunately, there is no animal NHS, and all Veterinary medicine is private; meaning you must pay at the time of consultation/treatment. We, as a practice, do not just see your pet as a £ sign, that’s not how it works. However, medical care costs a lot of money.

In our profession the RCVS ensures that we must provide appropriate emergency care to any animal to help ease suffering. This may even mean euthanasia if things cannot be afforded.

If you have insurance for your pet, you have many more options in how you can treat your animal. Some surgeries and investigations can cost thousands of pounds, and without insurance you may not have the choice to go ahead with them. For regular monthly payments you have that peace of mind that there is support there for you.

So, with this in mind you may be wondering who to choose? After all there are a lot of companies to choose from. We always recommend using Pet Plan. They focus 100% on pet insurance and provide the widest range of cover. This of course depends on the type of policy you take out.

All staff at Northlands has undergone Pet Plan training and can advise you further, tailoring your cover to suit your own situation. We even offer 4 weeks free insurance http://bit.ly/petplan4weeks as part of our Perfect First Steps package when you acquire a new pet.

Feel free to ask us about any aspect of Pet insurance to find out more.

To see guidance of policies available please click these links:

www.petplan.co.uk/dog-insurance.asp for dog insurance.

www.petplan.co.uk/therightcover/cat.asp for cat/kitten insurance.

Please note these are for guidance only and you will need to contact Petplan to discuss your requirements in full.

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INFORMATION

HOW TO FIND US

Adrian O'Shea MVB CERT AVP GSAS MRCVS

Clinical Director
Jan Rufeea

Practice Manager

I have worked at the Avenue for over 16 years. I love to travel and aim to see as many cities of the world as possible. I am a huge animal lover, particularly dogs. My dream is to be able to retire to a sunnier climate and volunteer at a dog re-homing centre.
Louise Thompson

Receptionist / Customer Care Representative

I joined the team in September 2013 as a part-time receptionist and have now progressed to Customer Care Representative full time, as well as maintaining my role as the afternoon receptionist. I enjoy the variety of tasks I have to undertake as part of this new position. I also have two rabbits- Benji and Ellie- one of which has earned a place on this year’s College of Animal Welfare’s wall planner!
Kate Draper

Receptionist

I am the morning receptionist here at the Avenue and it has been my pleasure to have been here for the past eight and a half years. Previously to this I worked in the travel industry, although this wasn’t as rewarding as the job I have today. Over the years I have gotten to know all of our clients and their gorgeous furry family members who are always a pleasure to see. A little bit about me, I am a mum of one son and I also have a furry family of my own consisting of 3 cats, their names are Brandy who is an 11 year old British Blue, Cinders who is a long haired black cat and Kitkat (who I rehomed) is a typical mischevious naughty Tortie and white girlie.